topic Re: How to scan from MX394 via network? in Printer Software & Networking

How to scan from MX394 via network?

vipuae — Mon, 20 Jul 2015 08:46:26 GMT

Heya canon admins,

ive been trying to look for a toolkit that i can add my multifunctional MX394 printer/scanner on multiple pc's so i can use it as a scanner and a printer.... the printing option right now is working... but i cant scan.... hope you can help me out!!!!!

kindly note that it is WIRED NETWORK

thanks

Re: How to scan from MX394 via network?

merrymary247 — Mon, 20 Jul 2015 21:44:47 GMT

Looks like you have a European model, so I'm not sure if it works differently. Are you using a Windows or a Mac? What program are you trying to scan from? Are you getting an error message?

Re: How to scan from MX394 via network?

vipuae — Tue, 21 Jul 2015 08:13:16 GMT

i am currently using Windows 8.1, and used the Microsoft scan but it seems its not configured, in additional to that i have downloaded all the available drivers and installed it on my machine,. but it seems it doesn't recognize the scanner on the network

Re: How to scan from MX394 via network?

merrymary247 — Tue, 21 Jul 2015 16:41:22 GMT

Can you open the IJ Scan utility? If so, what does it say next to the product name (MX390 Series or MX390 Series Network)?

Re: How to scan from MX394 via network?

vipuae — Thu, 23 Jul 2015 09:55:19 GMT

I dont think its a Network series.. its a USB series, since it is connected to a DLINK DPR-1020 USB Multifunction Print Server

Re: How to scan from MX394 via network?

merrymary247 — Fri, 24 Jul 2015 01:02:18 GMT

As long as the drivers are installed properly then there's probably something going on with the print server. Might want to contact the manufacturer.

Re: How to scan from MX394 via network?

vipuae — Sun, 26 Jul 2015 08:13:50 GMT

Found Solution ... Downloaded the DLINK PS software and linked it to the IP address tot he PC.. made the scanner worrk perfectly