topic Re: MG4250 Google cloud print registration error in Printer Software & Networking

MG4250 Google cloud print registration error

Airmarshall — Sun, 28 Jun 2015 15:42:57 GMT

when I try and register with google cloud print it prints the registrtion page and i use it on my device and thats fine i click ok and then it says it cannot connct to the server try later.

What is wrong do i need to use the usb cable instead of wifi?

Re: MG4250 Google cloud print registration error

jessewien — Wed, 08 Jul 2015 15:05:26 GMT

I have the same problem and can't seem to get any help from Canon!

Re: MG4250 Google cloud print registration error

Stevespooner66 — Wed, 08 Jul 2015 20:08:25 GMT

Come on Canon - what is going on? This is clearly a widespread issue!

Re: MG4250 Google cloud print registration error

Ramona — Thu, 09 Jul 2015 04:46:48 GMT

Hi Airmarshall, jessiewien and Stevespooner66,

There appears to be a temporary issue with the Google Cloud Print service. The service has been down for a while; at this time, we do not know when the service will be up again. We recommend trying to re-register and connect the printer occasionally to see if the service has been restored.

Re: MG4250 Google cloud print registration error

Stevespooner66 — Thu, 09 Jul 2015 05:52:56 GMT

NO Canon - I know that is what your script says but at this time (last 3 weeks) GCP is not the issue!
We cannot follow your institutions above because your Canon servers are not connecting to GCP.
Other makes of printer can connect to GCP so why can't Canon?
Canon - have you actually run any diagnostics? Please try to print to GCP yourself!

Re: MG4250 Google cloud print registration error

Stephen — Thu, 09 Jul 2015 13:20:34 GMT

Hi Stevespooner66!

Our technical support team here in the US is not scripted.

While we appreciate your participation, we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you require further support, please visit Canon Support in the UK at http://www.canon.co.uk/support/

Feel free to discuss Canon products sold outside of the United States and any issues you might be having, but please be aware that you will not receive support directly from Canon USA.

Re: MG4250 Google cloud print registration error

GeoffB — Sun, 26 Jul 2015 04:03:38 GMT

Does anyone know what's happening with this issue? There does not seem to be any workaround or info update. I have had my Canon MX920 for about 5 weeks. Worked fine initially but now cannot Register for Cloud Printing (Server Error).

Otther network functions are fine.

Re: MG4250 Google cloud print registration error

jessewien — Sun, 26 Jul 2015 17:31:20 GMT

It's been a few weeks for me and my relatively new canon printer is still practically useless... I'm just waiting for canon to come up with a solution that works. However, I'm not 100% certain that they're still working on a fix.

Re: MG4250 Google cloud print registration error

GeoffB — Sun, 02 Aug 2015 10:35:24 GMT

I loaded the new firmware today into my PIXMA MX920 - re-registered with GCP and all is fine. It appears that the incompatibilty between Google and Canon was eventually fixed by Canon. Thanks guys.

Re: MG4250 Google cloud print registration error

jessewien — Wed, 05 Aug 2015 02:09:51 GMT

The new firmware worked for me too (MG6320). I finally have a working printer!

Re: MG4250 Google cloud print registration error

jstead1 — Sat, 08 Aug 2015 01:21:04 GMT

That is *removed per guidelines*. that is what Canon says everytime they mess up cloudprint. Other mfg's printers work, but not Canon's.

Why is that?

Re: MG4250 Google cloud print registration error

potestus — Thu, 05 Nov 2015 15:04:18 GMT

so you dont have a mg4250?

if you do how did you manage to get the 6320 firmware to work?

Re: MG4250 Google cloud print registration error

jessewien — Thu, 05 Nov 2015 15:25:09 GMT

I have the MG 6320... I'm not sure how to get the 4250 to work.

Re: MG4250 Google cloud print registration error

potestus — Thu, 05 Nov 2015 15:47:43 GMT

Looks like the 4250 has been written off by Canon. Already binned it. A new printer. I won't be going to canon for its replacement. Their online info in the printer still says it does cloud print... It never will.

Re: MG4250 Google cloud print registration error

atControlFreqUK — Thu, 18 Feb 2016 12:23:47 GMT

Cmon Canon! Seriously.... Still in February 2016, Google server problem? I don't think so. Perhaps a Canon firmware problem?

Re: MG4250 Google cloud print registration error

pilot_rm — Sat, 18 Mar 2017 23:34:34 GMT

Dear Canon, it is 2017 and I have bought a printer MG4250 that says "IT HAS GOOGLE CLOUD PRINT READY", so when I connect to WiFi and try to register, it says the same issue that says in 2015...

If you cannot to change the firmware (for any reason) what about to make a program/script or something like a proxy to redirect or modify the query or data from the printer to google cloud? may it be done with a Raspberry (for example) but, having all other models working with GCP... why this 4250 doesnt?

Thanks for your help!! 😄

Re: MG4250 Google cloud print registration error

aladin — Sat, 11 Nov 2017 11:58:33 GMT

Any news from that point ... I have the same problem as yours

Re: MG4250 Google cloud print registration error

potestus — Sat, 11 Nov 2017 13:10:06 GMT

No news.. Dumped the printer.