topic Re: How do I change from wired to wireless connection? in Printer Software & Networking

How do I change from wired to wireless connection?

lr_chelle — Thu, 25 Jun 2015 23:18:58 GMT

I hooked up my MG5520 by cable because I was in a hurry. Now I want to be able to print wirelessly from multiple devices. When I tried to do a wireless install, it told me it was successful, but when I try to print, it says the printer is offline.

Re: How do I change from wired to wireless connection?

Shanna — Fri, 26 Jun 2015 00:55:57 GMT

Hello lr_chelle!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: How do I change from wired to wireless connection?

lr_chelle — Sun, 28 Jun 2015 17:37:09 GMT

More info on my issue...I have Windows 7 on my personal laptop and I also have a MacBook for work that I use at home sometimes. I want to be able to utilize both of these. I am not sure what OS I am using on the Mac.