MG5620 not responding to devices

tonir876 — Sat, 02 May 2015 14:39:05 GMT

My MG5620 will randomly stop responding to my devices, a mac computer and an ipad. The printer is connected to the same wifi as both devices. It will sometimes print, and then sometimes not show up on the ipad as an option and will give an error message from the mac that the printer is not connected. We have an apple airport so I can't do the push button wifi setup. The standard setup works to connect the printer to the wifi, but again, will not show up on the devices for printing. Help! This is very frustrating.

Re: MG5620 not responding to devices

Nancy14 — Tue, 05 May 2015 03:04:25 GMT

I am having the same exact problem as you but I have the MG3520 and also connected to a Mac.

I hope someone answers your posting with help. Good night.

topic Re: MG5620 not responding to devices in Printer Software & Networking

MG5620 not responding to devices

Re: MG5620 not responding to devices