My cannon mg7120 shows it is connected to my router but my ipad and iphone can't locate the printer

mbrock45 — Fri, 03 Apr 2015 18:14:08 GMT

My Canon mg7120 printer shows it is connected to the router and in the past was able to print from mobile devices iphone and ipad. Now all devices my devices now all show no airprint printers found any ideas?

Re: My cannon mg7120 shows it is connected to my router but my ipad and iphone can't locate the prin

Ramona — Mon, 13 Apr 2015 06:09:32 GMT

Hi mbrock45,

You will want to ensure that the Bonjour setting of the printer is enabled to try and resolve the issue. To do this, please follow these steps:

1. Use your finger to move to the SETUP option on the printer screen, then tap it.

2. Select DEVICE SETTINGS.

3. Select LAN SETTINGS.

4. Select OTHER SETTINGS.

5. Select BONJOUR SETTINGS.

6. Select ENABLE/DISABLE BONJOUR, the select ENABLE. A prompt will appear letting you know that the setting has been enabled.

7. Press the HOME button.

Please attempt to print from your AirPrint devices again. If you still experience difficulty, please call or email us using one of the methods on the Contact Us page for further assistance.

topic My cannon mg7120 shows it is connected to my router but my ipad and iphone can't locate the printer in Printer Software & Networking

My cannon mg7120 shows it is connected to my router but my ipad and iphone can't locate the printer

Re: My cannon mg7120 shows it is connected to my router but my ipad and iphone can't locate the prin