Pixma MG5420 getting error code 0x80070005 when trying to have my HP laptop connect to wrlss device.

AMPP — Fri, 03 Apr 2015 13:06:25 GMT

My Pixma MG5420 is on, bluetooth activated. My HP laptop recognizes the printer when in Control Panel-->Hardware & Sound-->Devices and Printer-->Add a Device (only printer in the entire office), but when I hit next, it immediately pops up with error code 0x80070005. Says contact device manufacturer for assistance. Pls. help.

NOTE: I AM noticing it comes up as an MG5400 instead of the 5420. There are no 5400's in the office at all.

Re: Pixma MG5420 getting error code 0x80070005 when trying to have my HP laptop connect to wrlss dev

Ramona — Mon, 13 Apr 2015 06:52:54 GMT

Hi AMPP,

The PIXMA MG5420 does not have bluetooth capability; it can only be connected via USB cable or wirelessly over a network.

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topic Pixma MG5420 getting error code 0x80070005 when trying to have my HP laptop connect to wrlss device. in Printer Software & Networking

Pixma MG5420 getting error code 0x80070005 when trying to have my HP laptop connect to wrlss device.

Re: Pixma MG5420 getting error code 0x80070005 when trying to have my HP laptop connect to wrlss dev