https://community.usa.canon.com/t5/Printer-Software-Networking/mx459-shows-offline-it-is-connected-to-wireless-router-but-not/m-p/135150#M8572 <P>Hi VChristy07,</P><P>&nbsp;</P><P>Since your router has been reset, you will need to reinstall the drivers for the printer on your computer to reconnect it&nbsp;to your network. &nbsp;The latest drivers can be downloaded from the Canon USA website; so we can&nbsp;provide you with information for downloading the drivers applicable to your computers, please let us know what operating system you have (version of Windows or Mac OS X).</P><P>&nbsp;</P><P>We look forward to hearing from you!</P><P>&nbsp;</P><P>If this is a time-sensitive matter, additional support options are available at <A href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer" target="_blank">Contact Us</A>.</P> Thu, 05 Mar 2015 06:01:29 GMT Ramona 2015-03-05T06:01:29Z https://community.usa.canon.com/t5/Printer-Software-Networking/mx459-shows-offline-it-is-connected-to-wireless-router-but-not/m-p/134796#M8571 <P>Recently, our MX459 went offline.&nbsp; The router had to be re-set, so we thought that reconnecting it to that would resolve the issue.&nbsp; Well, the wifi is connected, but the iPad for Airprint does not see the printer, and the laptop shows the device as offline.&nbsp; Ink cartridges are not low -just put new ones in.&nbsp; Ideas??</P> Sat, 28 Feb 2015 15:06:52 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/mx459-shows-offline-it-is-connected-to-wireless-router-but-not/m-p/134796#M8571 VChristy07 2015-02-28T15:06:52Z https://community.usa.canon.com/t5/Printer-Software-Networking/mx459-shows-offline-it-is-connected-to-wireless-router-but-not/m-p/135150#M8572 <P>Hi VChristy07,</P><P>&nbsp;</P><P>Since your router has been reset, you will need to reinstall the drivers for the printer on your computer to reconnect it&nbsp;to your network. &nbsp;The latest drivers can be downloaded from the Canon USA website; so we can&nbsp;provide you with information for downloading the drivers applicable to your computers, please let us know what operating system you have (version of Windows or Mac OS X).</P><P>&nbsp;</P><P>We look forward to hearing from you!</P><P>&nbsp;</P><P>If this is a time-sensitive matter, additional support options are available at <A href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer" target="_blank">Contact Us</A>.</P> Thu, 05 Mar 2015 06:01:29 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/mx459-shows-offline-it-is-connected-to-wireless-router-but-not/m-p/135150#M8572 Ramona 2015-03-05T06:01:29Z