topic Re: mx410 says is offline how do I correct in Printer Software & Networking

mx410 says is offline how do I correct

shumm — Fri, 19 Jul 2013 16:01:10 GMT

my mx410 says it is offline how do i cooect this problem

Re: mx410 says is offline how do I correct

Stephen — Fri, 19 Jul 2013 17:00:40 GMT

Hi shumm!

Welcome to the Canon Forums and thanks for your inquiry! So that the Community can help you better, we will need to know any error messages you're getting, and the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x), as well as the way you connect to your device (USB or networked via WiFi or Ethernet). Any other details you'd like to give will only help the Community better understand your issue! Thanks and have a great day!

Re: mx410 says is offline how do I correct

bambam12 — Wed, 04 Sep 2013 19:51:41 GMT

If it is getting an error msg such as U162, I have come across a trick that resets the printer. Don't know if it helps anyone else but it has helped me out of a jam several times with this printer.

1. Hold the stop button until the yellow light stops flashing.

2. Hit "copy" 6 times (6 beeps).

3. Press "black", then "scan" and press "color" then "scan".

Worth a try.

Right now this is not working for me. My blue wifi lights will not even light up. I am using a bluetooth dongle to print with my laptop, it works, but I would prefer the wifi so that others in my house could also use the printer, since they do not have bluetooth on their laptop, they can't use it unless they plug in directly.