topic Re: Pixma G7020 Print Status, Android Cannot communicate with the printer. in Printer Software & Networking

Pixma G7020 Print Status, Android Cannot communicate with the printer.

Para77 — Sun, 25 Jul 2021 16:30:16 GMT

Help! I had to get a new AT&G gateway and now can't print from my Galaxy S 10 (I was able to previously). When I click print on the smartphone, the message Cannot communicate with the printer. (Cellular data) is enable on your smartphone. Do you want to disable (Cellular Date)? I never saw the message previously and not sure I should turn it off. Any help is greatly appreciated. Thank you. Para77

Re: Pixma G7020 Print Status, Android Cannot communicate with the printer.

Hector — Tue, 14 Sep 2021 20:12:01 GMT

Hello Para77,

If you have a new router, you can use the button panel on the printer to select the name of your new network and you can enter the password. You can use the steps in the link HERE to connect the printer.

Once the printer has been connected to the new network using the steps 1-8 in the link above, you can check if the phone can now connect to the printer.