Canon MB2720 - Canon App Crashing on Chromebook

buggyboo2021 — Sun, 18 Jul 2021 18:02:02 GMT

Just purchased a Maxify MB2720 and got it physically set up with no issues. However, the Canon PRINT Inkjet/SELPHY app closes within 3 seconds of opening it. I've seen similar posts, although with different printer series, but have yet to see a fix?

Re: Canon MB2720 - Canon App Crashing on Chromebook

Hector — Thu, 09 Sep 2021 19:09:34 GMT

Hello Buggyboo2021,

The Canon Print Inkjet/Selphy app is designed to work on Android devices and iOS devices. The app will not work on the Chrome OS. If you are trying to connect the printer to your Chromebook, you can connect the printer using a generic printer connection.

You can connect the printer to your Chromebook using the steps below.

At the bottom right, select the time.
Select Settings .
At the bottom, select Advanced.
Under "Printing," select Printers.
Next to "Add printer," select Add printer .
Enter your printer information:
Name: Enter any name.
Address: Enter your printer’s IP address.
Protocol: For most printers, the supported connection protocol is IPP.
Queue: For most printers, the queue is ipp/print.
Select Add.

If you do not have the printer's IP address, you can print the network settings using the steps found in the link HERE.

topic Re: Canon MB2720 - Canon App Crashing on Chromebook in Printer Software & Networking

Canon MB2720 - Canon App Crashing on Chromebook

Re: Canon MB2720 - Canon App Crashing on Chromebook