topic Re: Canon IR3245 Not Discoverable on the Network in Printer Software & Networking

Canon IR3245 Not Discoverable on the Network

Gurei — Sat, 05 Jun 2021 08:47:47 GMT

Hi all.
I have the above printer assigned a static IPv4 address and ICMP ping tests work fine however the printer cannot be discovered by PCs on the network (same LAN).
Configuring the printer manually on the PCs it fails to print. What am I doing wrong?

Re: Canon IR3245 Not Discoverable on the Network

Danny — Sat, 05 Jun 2021 12:12:38 GMT

Hi, Gurei!

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!

Re: Canon IR3245 Not Discoverable on the Network

Gurei — Sat, 05 Jun 2021 13:48:51 GMT

Thanks for the help with the community page. Hope someone from the community will advise with a solution.

Re: Canon IR3245 Not Discoverable on the Network

shadowsports — Sat, 05 Jun 2021 15:07:43 GMT

Greetings,

Don't rely on Microsoft or Apple to supply the correct (fully functional) drivers for an existing IP based printer on your network.

Supply the drivers yourself:

Support | Support - Multifunction | imageRUNNER 3245 | Canon USA

If this is on a windows domain, add the print server role on a DC or file server, install and share the printer from there.

Re: Canon IR3245 Not Discoverable on the Network

Gurei — Sat, 05 Jun 2021 15:18:02 GMT

Thank you Rick for your input.

When installing the driver, what is the best port to select and Add Port?

Re: Canon IR3245 Not Discoverable on the Network

Gurei — Tue, 08 Jun 2021 06:23:14 GMT

On the printer, on network settings, I have enabled RAW and installed PLC6 drivers on my PC with port RAW 9100. When I send a document to print it gives an error for failing to print after a while. Any advice? Heard there is a license required to enable printing. Is this true?