topic Re: MG5220 Printer Unable to Pick up Wireless Signal from Router in Printer Software & Networking

MG5220 Printer Unable to Pick up Wireless Signal from Router

wlpotter — Wed, 12 May 2021 16:48:29 GMT

I have an MG5220 which worked fine yesterday - but powered down and now only picks up my neighbors wireless signal - It does not find my wireless signal and when attempting to direct enter the signal name - cannot connect/find.

Any thoughts?

Re: MG5220 Printer Unable to Pick up Wireless Signal from Router

Patrick — Fri, 04 Jun 2021 18:01:06 GMT

Hi wlpotter,

Please turn your PIXMA MG5220 off and then disconnect the power cord to your router. Wait 1 minute and then reconnect the power cord to your router. Once the router is back online, turn your PIXMA MG5220 on and follow the steps in this article to connect your PIXMA MG5220 to your network:

https://support.usa.canon.com/kb/index?page=content&id=ART137420

Re: MG5220 Printer Unable to Pick up Wireless Signal from Router

wlpotter — Fri, 04 Jun 2021 18:22:11 GMT

Thank you very much.

We actually had a power outage - taking out my router and neighbors - and I was able to connect to my router the next day.

Thanks again