Printer not connecting to wifi.

first1717 — Sat, 27 Mar 2021 22:45:22 GMT

MG3620 printer will not connect to wifi.

Connection: Inactive

Signal Strength: 0

Any help appreciated.

Re: Printer not connecting to wifi.

shadowsports — Sun, 28 Mar 2021 12:00:09 GMT

Greetings,

The 3620 requires a 2.4Ghz broadcast for wireless connection. If your router is dual or triband and you are using SMART Connect or similar (One SSID for all broadcasts) the printer might have difficulty connecting.

What often helps is temporarily turning this off while performing set up.

Things to confirm:

Router

2.4 Ghz wireless is broadcasting

Can you connect another device succesfully

Verify passphrase of your wireless network

Use WPA2-PSK for security

I would suggest performing the set up steps again, wireless help:

Support | MG Series - Inkjet | PIXMA MG3620 | Canon USA

topic Re: Printer not connecting to wifi. in Printer Software & Networking

Printer not connecting to wifi.

Re: Printer not connecting to wifi.