MG2920 not working on Chromebook

jleasure0614 — Mon, 25 Jan 2021 17:37:46 GMT

I am trying to set up a new Chromebook to my printer. I have the Pixma MG2920 and it works perfectly on my windows computer. I intend to use the chromebook instead of the windows computer.

I understand that Google Cloud Print is no longer supported, so I am setting the printer up manually.

I enter a name for the printer, the IP address and select HTTP. I select Canon, but MG2920 (nor anything similar) are in the "model" option. I've looked for anything similar ("2900" "MG" "Pixma" etc) and nothing is there.

Any help would be greatly appreciated.

Re: MG2920 not working on Chromebook

Patrick — Sat, 20 Feb 2021 15:38:52 GMT

Hi jleasure0614,

The ChromeOS does not have native printing support for the PIXMA MG2920. Please view the following article for further information:

https://support.usa.canon.com/kb/index?page=content&id=ART178764

You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30 PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002 weekdays and Saturdays after 11 AM ET (8 AM PT). Let them know you have been working with technical support and the Canon Upgrade Program was offered.

topic Re: MG2920 not working on Chromebook in Printer Software & Networking

MG2920 not working on Chromebook

Re: MG2920 not working on Chromebook