topic Re: cable conversion Connector in Printer Software & Networking

cable conversion Connector

will1234 — Thu, 21 Jan 2021 14:54:26 GMT

Hi,

I am assisting an elderly friend to connect his Pixma MG3120 all in one printer to his home network. We live 500 miles apart ruling our hands on help.

Jerry's router is a Linksys 2500 which has LAN Ethernet connection ports. He tells me that his printer is not equipped with a LAN slot.

I have found an adapter that would connect the USB cable to the router ports, but the company selling the adapter suggests that the printer may not communicate through such a converted connection.

Has anyone had experience with this?

Bill

Re: cable conversion Connector

shadowsports — Fri, 22 Jan 2021 07:58:28 GMT

Greetings,

The adapter manufacturer is correct. The adapted connection will not allow communication.

The MG3120 supports USB or Wireless connection.

Wireless set up is here:

Support | MG Series | PIXMA MG3120 | Canon USA

If this proves to be difficult to accomplish remotely, I would suggest that he purchase a network ready printer, one that includes an ethernet port.

Re: cable conversion Connector

will1234 — Thu, 21 Jan 2021 17:58:37 GMT

I just got off the phone with Canon Suppor, they gave me instructions to connect via wifi.

I will call him this evening and we will give it a go.

I have checked with Linksys and was told that his e2500 router will connect with the printer via wifi.

I will get back with you if this does not work!

Thanks for the information!

Bill

Re: cable conversion Connector

will1234 — Sun, 24 Jan 2021 16:59:18 GMT

Hi Rick,

I was able to talk him through setting up a wireless connection between the printer and the Linksys e2500 router, actually very easy to accomplish.

He has a Thinkpad laptop computer. It was already equipped with the drivers for printing with the Pixma MG3120 printer, so I had him go to devices and printers and make the Pixma MG3120 his default printer, then asked him to print a document.

He received a message that the computer could not print using that printer.

By this time he was very frustrated, so I suggested that we might need to update the drivers and give it another try, but Is there a chance that the computer and printer are not able to communicate?

I thought I would have him attach the USB cable to see if it was able to print from a wired connection, which would point at the Wifi rather than the computer not being compatible.

This long distance troubleshooting is a reaal chalange and a test of patients, for sure!

Thanks for your help!

Bill