https://community.usa.canon.com/t5/Printer-Software-Networking/Canon-MG3100-Not-Printing/m-p/87550#M7537 <P>Hi, Bluestar!<BR /><BR />So that the Community can help you better, we will need to know exactly which operating system is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!<BR /><BR />If this is a time-sensitive matter, our US-based technical support team is ready to help by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).<BR /><BR />Thanks and have a great day!</P> Thu, 17 Apr 2014 21:23:45 GMT Danny 2014-04-17T21:23:45Z https://community.usa.canon.com/t5/Printer-Software-Networking/Canon-MG3100-Not-Printing/m-p/87542#M7536 <P>I just replaced my router. &nbsp;The printer is clearly on but when I try to print to my wireless printer it tells me the printer is offline. &nbsp;How do I fix this?</P> Thu, 17 Apr 2014 21:07:35 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/Canon-MG3100-Not-Printing/m-p/87542#M7536 Bluestar 2014-04-17T21:07:35Z https://community.usa.canon.com/t5/Printer-Software-Networking/Canon-MG3100-Not-Printing/m-p/87550#M7537 <P>Hi, Bluestar!<BR /><BR />So that the Community can help you better, we will need to know exactly which operating system is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!<BR /><BR />If this is a time-sensitive matter, our US-based technical support team is ready to help by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).<BR /><BR />Thanks and have a great day!</P> Thu, 17 Apr 2014 21:23:45 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/Canon-MG3100-Not-Printing/m-p/87550#M7537 Danny 2014-04-17T21:23:45Z