topic Re: Canon MX880 not responding to 2 different laptops in wireless mode in Printer Software & Networking

Canon MX880 not responding to 2 different laptops in wireless mode

socaljohn — Wed, 02 Apr 2014 00:12:22 GMT

We have a Canon MX880 printer on a wireless home network. It has recently become non-respondant on a sporadic basis. The non-response error message is occuring from 2 different laptops. We have been able to get it responsive again by unplugging the MX880 and then turning back on, but it is will only be responsive for one document to print. Then, it becomes non-responsive again.

Re: Canon MX880 not responding to 2 different laptops in wireless mode

Danny — Wed, 02 Apr 2014 00:27:56 GMT

Hi, socaljohn!

So that the Community can help you better, we will need to know exactly which operating systems are running on your laptops. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is ready to help by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Re: Canon MX880 not responding to 2 different laptops in wireless mode

socaljohn — Wed, 02 Apr 2014 03:01:31 GMT

Danny,

One laptop is a MAC running on Leopard.

The second is a PC running on Windows 7.

Re: Canon MX880 not responding to 2 different laptops in wireless mode

socaljohn — Sat, 05 Apr 2014 18:26:22 GMT

Danny,

One laptop is a MAC running on Leopard.

The second is a PC running on Windows 7.