One computer doesn't recognize the printer

Swanee — Wed, 26 Feb 2014 15:07:17 GMT

I've just bought my Canon laser, wireless printer and very excitedly tried to connect it to both of our computers over our home network. Well, one laptop is responding to it, recognizes it and I can print from it. But, the other one is strugling to install the driver.

Any tutorials on how this is done properly? Or suggestions, please?

Re: One computer doesn't recognize the printer

Stephen — Wed, 26 Feb 2014 15:33:52 GMT

Hi Swanee!

Welcome to the Canon Forums, and thank you for your inquiry!

So that the Community can help you better, we will need to know exactly what Canon equipment you're using, any error messages you're seeing on the printer or the computer, and the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x), as well as the way you connect to your device (USB or networked via WiFi or Ethernet).

Any other details you'd like to give will only help the Community better understand your issue!

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

Thanks and have a great day!

topic Re: One computer doesn't recognize the printer in Printer Software & Networking

One computer doesn't recognize the printer

Re: One computer doesn't recognize the printer