topic 2 Canon printers - both dropping LAN connect !! in Printer Software & Networking

2 Canon printers - both dropping LAN connect !!

garyprud — Wed, 05 Feb 2014 14:49:59 GMT

I have a PIXMA MX922 and a PIXMA MG3220 in opposite ends of my house, both will initially connect to my LAN and I can print wirelessly from time-to-time, but then they get "No printers found" when trying to use Air Print from my iPad or phone. I have iTunes running in the background and occassionally that may drop if we have a power hit...but these 2 printers just seem to lose LAN connectivity on their own and way too often.

Any ideas to improve this nagging situation?

Thanks

Gary

Re: 2 Canon printers - both dropping LAN connect !!

jwilseyRCDB — Wed, 05 Feb 2014 16:59:04 GMT

On my MX920, if I open the web page for the printer by putting the IP in my browser, I have an option to turn off Wireless/Wired DRX setting. The description for this is: When this setting is enabled, wireless LAN will be in sleep mode during intervals between signals from the access point, thus reducing power consumption. I had to click "Advanced", then "Other Settings" in the web page to see this setting. Clicking the ? in the upper right showed me the description.

I don't know if you can access this setting from the printer itself, but if DRX turns the network off to save power, it sounds like your device would have a hard time finding it.

Re: 2 Canon printers - both dropping LAN connect !!

garyprud — Wed, 05 Feb 2014 17:39:43 GMT

Well Thank You - I agree with your presumption, and will look at this angle when I have some free time this weekend! Yes, one printer is located within 6 feet of my router and the other is about 8 feet from an access point in another room farther away...that access point is connected via ethernet cable back to the router. This gives me something to assess.

Re: 2 Canon printers - both dropping LAN connect !!

diverhank — Thu, 06 Feb 2014 02:32:27 GMT

See my post on another thread.

http://forums.usa.canon.com/t5/Wireless-Networking/Pixma-MX920-on-a-different-subnet-not-detected-with-install/m-p/66967#U66967

You need to assign static addresses to your printers for them to work reliably. Edit: This has nothing to do with brand, in this case Canon. It's the nature of network printers. Dynamic IP is bad news for this kind of application.