topic Re: Cannot install drivers for new MF4890dw. Please help in Printer Software & Networking

Cannot install drivers for new MF4890dw. Please help

pacaman — Sat, 18 Jan 2014 01:09:36 GMT

Please help. Cannot install drivers MF4890dw. Wireless connection. Drivers install fine and work for XP computer but main computer is Win 8.1 with error code 0x000000D followed by "Data is invalid". Been looking for solution over 1 month.

Re: Cannot install drivers for new MF4890dw. Please help

Patrice — Sun, 19 Jan 2014 21:50:47 GMT

Hi pacaman!

You will need to download and install the drivers from the Canon USA website. Please click the link below and select "Drivers and Software".

imageCLASS MF4890dw

Click the red arrow beside "Drivers" and select [Windows 64bit] imageCLASS MF4890dw/MF4880dw].
Next, select, "I Agree - Begin Download".
When downloading the drivers from the Canon USA website, please save the file before you run it. Once you run the file, it will extract a Setup folder in the same location, normally your [Downloads] folder, as the original file.
Open the folder and double-click on the "Setup.exe" file.
This will open the "MF Drivers Setup Wizard".
Select "Network" as the connection and then follow the instructions in the "Wizard" to complete the installation.

I hope this information is helpful to you. Should you need further assistance, please contact us at 1-800-OK-CANON (1-800-652-2666). Have a good day.

Re: Cannot install drivers for new MF4890dw. Please help

ihaveworms — Sun, 04 May 2014 20:35:36 GMT

Patrice,

I have been having this issue as well. I am running the proper driver installer. The UFRII LT printer driver will install without an error, but the UFRII LT XPS Printer driver returns with error code 0x000000D followed by "Data is invalid"

Re: Cannot install drivers for new MF4890dw. Please help

Patrice — Tue, 06 May 2014 21:42:57 GMT

Hi ihaveworms.

So that I can better assist you, I would like to ask a few questions.

Which operating system are you running on your computer?
How are you installing the driver? Are you using the User Software CD-ROM that came with the machine?

I look forward to your reply. Should you need immediate assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).

Re: Cannot install drivers for new MF4890dw. Please help

ihaveworms — Wed, 07 May 2014 21:01:21 GMT

I am running windows 8.1 64bit. I downloaded the drivers from the canon site and did confirm that I downloaded the driver installer for windows 8.1 64bit.

Re: Cannot install drivers for new MF4890dw. Please help

ihaveworms — Fri, 30 May 2014 15:14:19 GMT

Bump, still no response.