topic Re: Hi I have scanning problem on device .. in Printer Software & Networking

Hi I have scanning problem on device ..

nodari — Fri, 15 Nov 2013 10:42:25 GMT

my device is MF4780w

it's connected by Wi-Fi and works normally on printing, but have problems with scanning

Re: Hi I have scanning problem on device ..

nodari — Sun, 17 Nov 2013 16:27:51 GMT

I’m very unhappy because of this problem, I didn’t find solution not in the net not in the computer. Look like everything is OK, the printer works properly, but the scanner doesn’t want to take image to computer.

I liked canon so much…

Re: Hi I have scanning problem on device ..

carrabes — Wed, 25 Feb 2015 11:10:35 GMT

It looks like a lot of people have this problem!! And can't find the solution on the web.

Re: Hi I have scanning problem on device ..

Stephen — Wed, 25 Feb 2015 13:47:47 GMT

Hi carrabes,

Welcome to The Canon Forums, and thank you for your inquiry!

We appreciate your participation, however your printer is a model that is not supported by our team here at Canon USA.

The Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click here and select your country or region for your support needs.

Feel free to discuss Canon products sold outside of the United States with other community members, but please be aware that you will not receive support directly from Canon USA.