topic PIXMA MX922 in "error state" since upgrade to Windows 10 in Printer Software & Networking

PIXMA MX922 in "error state" since upgrade to Windows 10

rbon123 — Tue, 05 Nov 2024 15:51:09 GMT

I have a Canon MX922 printer which I am using via a wireless connection with my HP PC running Windows 10. Previously I used Windows 7 but upgraded to Windows 10 about 5 weeks ago. After "upgrading" to Windows 10 I began to have intermittent problems printing. The message that I receive on my computer was that the printer was in an "error state" Every time I try to print, the job goes into the print queue but nothing prints. I have tried to turn the printer off and then on again. I have restarted my computer. Nothing seems to help. Shall I reboot the modem or the wireless router? Shall I re-pair the printer and the router? Do I need a new driver for Win 10 and this printer? If so where do I get it?

Thank you.

Re: I have a Canon MX922 printer error state

jrhoffman75 — Wed, 15 Jun 2016 11:00:15 GMT

Here is W10 driver:

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/mx-series-inkjet/mx922

Rebooting modem and router only take a minute or two and won't do any harm, so I always do that when wifi seems to be acting up.

Re: I have a Canon MX922 printer error state

rbon123 — Mon, 04 Nov 2024 14:49:37 GMT

Thank you for your response. I downloaded from the web a new driver for the printer. Didn't help. I then decided to bite the bullet and purchase a brand new set of 5 Canon ink cartridges directly from Canon. I replaced ALL cartridges with this new set, rebooted the printer and held my breath. Voila! All cartridges are recognized and showing full and Everything is now working. Thank you for your help!