My computer can't find the printer on the network Canon Pro-10 Series WS with Windows 7

TVE12345 — Wed, 01 Jun 2016 13:20:57 GMT

Hi,

This printer has been in the office for over 2 years and yesterday the printer was not printing. Notice said -check connection. I have other wireless devices and they are working fine. I removed the device from the computer to see if reinstalling it would work. When I try to add a new printer ( My pro-10 ) - My other printer comes up but not this one. Not sure what to do. Any suggestions?

Thanks,

Mel

Re: My computer can't find the printer on the network Canon Pro-10 Series WS with Windows 7

jrhoffman75 — Wed, 01 Jun 2016 20:17:37 GMT

You don't want to use the WS version of the printer driver. Use the Canon IJ Network Tool and install the Canon driver.

http://community.usa.canon.com/t5/Printer-Multifunction-Support/What-is-quot-WS-quot/td-p/83136

topic Re: My computer can't find the printer on the network Canon Pro-10 Series WS with Windows 7 in Printer Software & Networking

My computer can't find the printer on the network Canon Pro-10 Series WS with Windows 7

Re: My computer can't find the printer on the network Canon Pro-10 Series WS with Windows 7