My MG6820 won't work with anything - MAC/iPhone, etc

EagleGlass — Tue, 12 Apr 2016 00:04:04 GMT

Printer worked flawlessly till this morning. My iPhone doesn't detect it. Cannot scan or print from my Mac desktop. Any suggestions??

Re: My MG6820 won't work with anything - MAC/iPhone, etc

Ramona — Wed, 13 Apr 2016 12:17:28 GMT

Hi EagleGlass,

Your network may need to be restarted to restore the connection between your wireless devices, your Mac and the printer. Please follow the steps below to restart your network:

1. Turn off the printer and the computer/mobile devices.

2. Unplug your wireless router for at least 60 seconds, then plug it back in.

3. Wait 2-3 minutes, then turn the computer, mobile devices and printer back on.

Please attempt to print again. If you still experience difficulty, we ask that you please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) for further assistance. A Canon technical support representative will be happy to help. There is no charge for this call.

topic Re: My MG6820 won't work with anything - MAC/iPhone, etc in Printer Software & Networking

My MG6820 won't work with anything - MAC/iPhone, etc

Re: My MG6820 won't work with anything - MAC/iPhone, etc