topic Re: Printer suddenly stopped working. in Printer Software & Networking

Printer suddenly stopped working.

Erazor — Sun, 20 Mar 2016 12:26:42 GMT

My Canon MP970 is connected via a network cable directly to my pc network port. My printer was working fine until now it just doesnt print anymore.

When i press print all i see is this:

When i check the Canon Network Scan utility, it displays this when searching:

I have connected the printer via a network cable to a laptop and it works fine there so its not the printer. Not sure what could have change on my PC for it to suddenly stop working.

Any one have any ideas?

Thanks

Spec:

Windows 10 Pro x64 with all the latesst updates.

Re: Printer suddenly stopped working.

Waddizzle — Sun, 20 Mar 2016 15:30:22 GMT

"My Canon MP970 is connected via a network cable directly to my pc network port. ... ... ...

I have connected the printer via a network cable to a laptop and it works fine there so its not the printer. Not sure what could have change on my PC for it to suddenly stop working."

-------------------------------------------------

Under ordinary circumstances, you shouldn't be able to use the same cable for both purposes: connecting a network client to a network port on a network switch, or connecting a netowrk client to a network port on another network client device, such as your laptop.

Connecting two network clients together requires what is known as a 'crossover' cable, which differs from a more conventional network CAT-5/6 cable because the crossover has two signal wires swapped, Tx and Rx. Using the wrong type of cable should result in communication failure, which would appear to the network client as if the port has failed.

Re: Printer suddenly stopped working.

Erazor — Sun, 20 Mar 2016 15:33:46 GMT

I understand that but it was workign fine for months on end and suddenly it decides to not work anymore plus with the same cable it works ont he laptop.

I guess i can try it with a crossover cable but i dont understand why it would stop working all of a sudden. If its the cable that is the issue then it shouldnt have worked at all.

Re: Printer suddenly stopped working.

Waddizzle — Sun, 20 Mar 2016 15:38:30 GMT

@Erazor wrote:
I understand that but it was workign fine for months on end and suddenly it decides to not work anymore plus with the same cable it works ont he laptop.

I guess i can try it with a crossover cable but i dont understand why it would stop working all of a sudden. If its the cable that is the issue then it shouldnt have worked at all.

Well, in that case, then I have misunderstood your scenario. Under normal circumstances, a network cable used to connect two clients directly together will not work when it is then used to connect a client to a network switch.