topic PIXMA MX922 Windows 7 Printer is suddenly offline.....power is on & connected. How to connect? in Printer Software & Networking

PIXMA MX922 Windows 7 Printer is suddenly offline.....power is on & connected. How to connect?

GAW — Tue, 15 Mar 2016 18:06:41 GMT

Re: PIXMA MX922 Windows 7 Printer is suddenly offline.....power is on & connected. How to con

John_B — Tue, 15 Mar 2016 18:16:29 GMT

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: PIXMA MX922 Windows 7 Printer is suddenly offline.....power is on & connected. How to con

GAW — Tue, 15 Mar 2016 18:24:00 GMT

sorry...........WIFI

Re: PIXMA MX922 Windows 7 Printer is suddenly offline.....power is on & connected. How to con

Michael — Thu, 17 Mar 2016 15:15:52 GMT

Hello.

Try turning the printer off and back on, then restart your computer. Once this has been done try printing to test the connection.

If the error persists, temporarily turn off any firewall or anti-spyware programs to see if this will allow the item to print.

If you continue to have difficulties, find more help at Contact Us.