topic Re: Wireless Scanner Not Working For PIXMA MX452 On 2nd Computer in Printer Software & Networking

Wireless Scanner Not Working For PIXMA MX452 On 2nd Computer

lummusmlum — Tue, 02 Feb 2016 21:47:46 GMT

I have a PIXMA MX452, it will not permit me to scan wirelessly to a second lap top, requesting the printer cable to be connected. Is there a set up feature for the scanner to work on a second computer? Printing is fine.

Re: Wireless Scanner Not Working For PIXMA MX452 On 2nd Computer

Michael — Thu, 04 Feb 2016 16:30:17 GMT

Hello.

Please try the following to see if we can resolve your issue:

1. Click Start and open Programs/All Programs.

2. Go to Canon IJ Network Utilities.

3. Go to Canon IJ Network Scan Utility.

4. Open the Canon IJ Network Scan Utility.

Once this has been done, a small scanner icon should appear near your clock on the bottom corner of the screen.

Next, follow these steps:

1. Open the Canon IJ Scan Utility on your Desktop or the Canon Utilities listing of the Start Menu.

2. Click Settings.

3. Click the General Settings tab on the left. The icon resembles tools.

4. In the Product dropdown menu, select the Network version of the printer.

5. Click OK.

Once this has been done, try scanning from the IJ Scan Utility to test the connection.

This didn't answer your question or issue? Find more help at Contact Us.

Re: Wireless Scanner Not Working For PIXMA MX452 On 2nd Computer

lummusmlum — Fri, 05 Feb 2016 02:13:07 GMT

Sorry - this still did not connect wirelessly, same failure notice that "scanner not connected" and "use a USB connection".

Re: Wireless Scanner Not Working For PIXMA MX452 On 2nd Computer

Ramona — Fri, 05 Feb 2016 10:51:51 GMT

Hi lummusmlum,

You will want to ensure that you have the latest drivers for the printer are installed on the second computer to try and resolve the issue. The drivers and software can be downloaded from the Canon USA website here. Should you need detailed instructions for downloading the drivers, please reply with your operating system (version of Windows or Mac OS X), or, for more immediate assistance, please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) and a Canon technical support representative will be happy to help. There is no charge for this call.