topic Re: Errors in setting up Scanning Parameters for MB5120 AIO. in Printer Software & Networking

Errors in setting up Scanning Parameters for MB5120 AIO.

ibud00 — Sat, 23 May 2020 22:07:40 GMT

When setting up the printer for scanning the "Quick Utility Toolbox > Add ... > (I entered the following):

Displayed Name: ScnndDocs
Shared Folder Name in Destination: \\HP-AIO\Windows|This PC\Documents\Scanned_Docs
DomainName/Username: \\HP-AIO\ibud0

If I click on Browse..., I get: " Network", followed by the names of the two computers on the network (one of which is HP-AIO. Clicking on the latter has no results. "Make New Folder" and "OK" are both grayed-out. Only "Cancel" is available.

Several other 'Trial & Error' attempts met with similar inglorious results. I also unsuccessfully tried inserting the LAN network name.

It would be greatly appreciated if someone could lead me out of this labyrinth of confusion.

Re: Errors in setting up Scanning Parameters for MB5120 AIO.

ibud00 — Sat, 23 May 2020 22:10:53 GMT

I should add, I have no problems printing from either computer.

Re: Errors in setting up Scanning Parameters for MB5120 AIO.

ibud00 — Sat, 23 May 2020 23:50:27 GMT

These are the instructions supplied by the prorgam:

Enter a folder such as a shared network folder in the form of "\\server name\folder name". Separate the server name and folder names with backslashes.

If a domain name is required, enter it in the form of "domain name\user name". Separate the domain name and user name with a backslash.

They were of little/no help to me.

Re: Errors in setting up Scanning Parameters for MB5120 AIO.

shadowsports — Sun, 24 May 2020 14:02:27 GMT

Greetings,

Instructions for scan to computer / folder destination for the MB5120 are here:

https://support.usa.canon.com/kb/index?page=content&id=ART169312&cat=0971C002AA&actp=LIST

and

https://support.usa.canon.com/kb/index?page=content&id=ART169309

Re: Errors in setting up Scanning Parameters for MB5120 AIO.

ibud00 — Sun, 24 May 2020 14:21:10 GMT

My major problem probably comes from not knowing what are, and where to find, my server and domain as mentioned in the intructions.

Re: Errors in setting up Scanning Parameters for MB5120 AIO.

Michael — Thu, 28 May 2020 19:43:06 GMT

Hello.

You may experience errors when attempting to scan to network or remote locations. If you continue to have difficulties, please scan and save the files to a local folder on the PC. If you experience any errors when saving scans to a local folder on the PC, please let us know.