https://community.usa.canon.com/t5/Printer-Software-Networking/Wireless-fail/m-p/300964#M5790 <P>PIXMA MG3620. &nbsp;Going through the installation process on a new printer, I successfully get by the 1st 3 setup steps of using a wireless connection, which includes a message that the connection was completed. &nbsp;Then in the final step it reaches a point where it tells me the printer could not be detected on the network. &nbsp;In my network settings (using a MacBook Pro), the printer is shown. &nbsp;It's not being stopped from being recognized by the firewall. &nbsp;My OS is up to date. &nbsp;Not sure where to go from here.</P> Wed, 01 Apr 2020 16:04:18 GMT JohnP1 2020-04-01T16:04:18Z https://community.usa.canon.com/t5/Printer-Software-Networking/Wireless-fail/m-p/300964#M5790 <P>PIXMA MG3620. &nbsp;Going through the installation process on a new printer, I successfully get by the 1st 3 setup steps of using a wireless connection, which includes a message that the connection was completed. &nbsp;Then in the final step it reaches a point where it tells me the printer could not be detected on the network. &nbsp;In my network settings (using a MacBook Pro), the printer is shown. &nbsp;It's not being stopped from being recognized by the firewall. &nbsp;My OS is up to date. &nbsp;Not sure where to go from here.</P> Wed, 01 Apr 2020 16:04:18 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/Wireless-fail/m-p/300964#M5790 JohnP1 2020-04-01T16:04:18Z https://community.usa.canon.com/t5/Printer-Software-Networking/Wireless-fail/m-p/301143#M5791 <P>Hello.</P><P>&nbsp;</P><P>Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.<BR /><BR /></P><P>This didn't answer your question or issue? Find more help at <A href="http://Canon.us/ContactCF/" target="_blank" rel="noopener">Contact Us</A>.</P> Thu, 02 Apr 2020 19:59:14 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/Wireless-fail/m-p/301143#M5791 Michael 2020-04-02T19:59:14Z