topic Pixma iP8720 Firmware Update - password in Printer Software & Networking

Pixma iP8720 Firmware Update - password

wtripp08 — Fri, 21 Feb 2020 15:35:07 GMT

I just updated my firmware from 1.8 to 2.0 and when it was complete it wants a username and password for administration. I have no idea what this might be since I had never set one. Any ideas on what the default it?

Re: Pixma iP8720 Firmware Update - password

Patrick — Fri, 21 Feb 2020 17:19:23 GMT

Hi wtripp08,

You can use the IJ Network Tool to change the password if it not known.

Please follow the steps from this page of the manual:

https://ugp01.c-ij.com/ij/webmanual/NetworkTool/W/3.4/EN/NWT/nwt_settings0700.html

Re: Pixma iP8720 Firmware Update - password

wtripp08 — Fri, 21 Feb 2020 17:28:39 GMT

Patrick, When I try to change it the program asks for the old password. That's the one I never set and I have no idea what it got set to after the firmware upgrade.

Re: Pixma iP8720 Firmware Update - password

wtripp08 — Fri, 21 Feb 2020 18:04:09 GMT

No matter what I try to do within that tool it wants the current password. Even if I try to do a Factory Reset it wants the Admin password. UGH!

Re: Pixma iP8720 Firmware Update - password

Patrick — Fri, 21 Feb 2020 18:36:04 GMT

Hi wtripp08,

You can try resetting your PIXMA iP8720 to the default, but please note, by doing so, you will have to reconnect your printer to your wireless network.

To reset your printer, please press and hold the RESUME/CANCEL button, then release the button when the POWER lamp flashes white 9 times:

https://ugp01.c-ij.com/ij/webmanual/Manual/W/iP8700%20series/EN/NTR/ntr_trouble0800.html

Re: Pixma iP8720 Firmware Update - password

wtripp08 — Fri, 21 Feb 2020 18:48:41 GMT

The password was the serial number... finally found that on the Knowledge Base.

Re: Pixma iP8720 Firmware Update - password

SovietServant — Sun, 02 Oct 2022 20:38:58 GMT

Is there a default username?

EDIT: It ended up being ADMIN all uppercase.