Pro-100 Offline on iMac

PixelSurgery — Wed, 05 Feb 2020 17:40:34 GMT

It keeps saying printer is offline. I redid connection it works for one print job and than again it's offline. Its really annoting.

Works with USB.

I'm on OS Catalina

Any help with this would be appreciated.

Re: Pro-100 Offline on iMac

Patrick — Fri, 07 Feb 2020 18:00:53 GMT

Hi PixelSurgery,

Please load letter size plain paper in your PIXMA PRO-100 and then please follow these steps:

1. Make sure that your PIXMA PRO-100 is turned on.

2. Press and hold the RESUME/CANCEL button on your PIXMA PRO-100 until the POWER lamp flashes 6 times.

3. Release the RESUME/CANCEL button.

On the page that prints, what is the Signal Strength? The number should be as close to 100% as possible.

Also, please take note of the SSID. Make sure that your Mac is connected to the same network as the one printed next to SSID on that page.

Your Mac may be connecting to a different wireless network, which would cause this issue.