topic Can't scan any more on MB5155 - MacOS Catalina in Printer Software & Networking

Can't scan any more on MB5155 - MacOS Catalina

bmurrell — Sat, 01 Feb 2020 20:40:11 GMT

Until recently, I could print and scan from my MB5155.

Now I can only print, and i get the error attached.

I running MacOS Catalina. I've upgraded to latestversion of Canon IJ Scan Utility2.

Any ideas? Printer had plenty of ink. Odd I know, but I've seen other post saying this.

Re: Can't scan any more on MB5155 - MacOS Catalina

shadowsports — Sun, 02 Feb 2020 18:28:20 GMT

Greetings,

You need the ICA v4.2.0a driver for scanning in Catalina.

For consistency, you may want to update the entire suite of drivers for this OSX version.

ICA Driver Ver.4.2.0a (Mac)

Re: Can't scan any more on MB5155 - MacOS Catalina

bmurrell — Sun, 09 Feb 2020 08:35:59 GMT

I did update the suite of drivers, but it was still problematic. I had also updated to a new mesh wifi and once I’d reset the printer and reconnected it was much better.