topic Admin Password Unknown in Printer Software & Networking

Admin Password Unknown

sanhilde — Fri, 03 Jan 2020 22:41:50 GMT

I just switched internet providers and now my Pixma MG3620 won't connect to my computer. I'm trying to change the network settings but it's asking for an ADMIN Password, and I have no clue what that is. What do I do? Is there a way around this password?

Re: Admin Password Unknown

shadowsports — Sat, 04 Jan 2020 13:49:29 GMT

Greetings,

A few articles that might help.

https://ugp01.c-ij.com/ij/webmanual/Others1/EN/PW/pw_default.html

https://support.usa.canon.com/kb/index?page=content&id=ART164375&actp=LIST

https://ugp01.c-ij.com/ij/webmanual/Manual/All/MG3600%20series/EN/NTR/ntr_trouble0800.html

Re: Admin Password Unknown

Patrick — Mon, 06 Jan 2020 18:36:09 GMT

Hi sanhilde,

Please try resetting the network settings of your PIXMA MG3620 to the default values.

To do this, please press and hold the Stop button and release it when Alarm lamp flashes 21 times.