topic Re: MG6120 Won't Scan Wirelessly in Printer Software & Networking

MG6120 Won't Scan Wirelessly

NVS — Wed, 06 Feb 2013 02:06:17 GMT

This is simple, please assist.

My MG6120 is all set up. I can print wirelessly, it's seen on my network, cool

However, I cannot scan wirelessly. It only has USB as an option showing. It did work previously, before I had to reset my pc to factory default and install everything fresh today. Drivers are updated, I can see ink levels, every single thing works so I don't know what the problem is here.

PLEASE CAN SOMEONE KINDLY ASSIST ME RELATIVELY SOON???

Re: MG6120 Won't Scan Wirelessly

NVS — Wed, 06 Feb 2013 04:05:09 GMT

Anybody at all?

I'm trying to help myself and start all over but I can't uninstall the MP driver. I have restarted in Safe mode and it won't undelete, and I've tried deleting the printer and the uninstalling and it still won't work. I figure if I can start from scratch I can get it going again but just can't remove the darn driver.

Any moderator will do here ...

Re: MG6120 Won't Scan Wirelessly

NVS — Wed, 06 Feb 2013 14:58:18 GMT

Got the driver uninstalled by using the instructions here. Moving right along without any moderator help. Thanks.

Delete Canon Drivers in Windows 8

Re: MG6120 Won't Scan Wirelessly

NVS — Wed, 06 Feb 2013 04:56:14 GMT

Alright, moving right along.

I can now scan wirelessly however I get an error when I run MP Navigator. Can you just tell me what I need to install now to get that running? ANYBODY AT ALL ...

Re: MG6120 Won't Scan Wirelessly

Stephen — Wed, 06 Feb 2013 14:57:40 GMT

Patricia,
Thank you for your participation in the Canon Forums! We appreciate your feedback; however, these Forums are not intended for immediate technical support. Moderators are here to help with the aspects of the Forum and to moderate the comments. If you require immediate support, please click this CONTACT US link to reach a technician.

Re: MG6120 Won't Scan Wirelessly

NVS — Thu, 07 Feb 2013 22:10:24 GMT

Aww please. As usual, I already figured it out. I understand help can't necessarily be immediate but sometimes I've waited upwards of two weeks for even a reply. That's nuts.

But hey, support's gotta match the product, right? Thanks.

Re: MG6120 Won't Scan Wirelessly

storm61zy — Wed, 15 Nov 2017 17:13:05 GMT

ME too!!

This is so frustrating. Everything else is communicating with the printer via wi fi except scanner software. The scanner only works if it is hardwired