topic Re: Unable to find IP Address for PIXMA MG3650 in Printer Software & Networking

Unable to find IP Address for PIXMA MG3650

sjj — Wed, 11 Apr 2018 11:55:44 GMT

I already tried printing the information page by holding down the STOP button for 15 flashes of the ALARM light - nothing happens!

Also tried via cmd but can't find the information I need.

Why is this so complicated?

Re: Unable to find IP Address for PIXMA MG3650

Danny — Wed, 11 Apr 2018 12:52:11 GMT

Hi, sjj!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

Re: Unable to find IP Address for PIXMA MG3650

sjj — Wed, 11 Apr 2018 14:09:05 GMT

Thank you. A pity that Canon doesn't offer the same level of support in Europe. Maybe I wouldn't have bought a Canon printer if I knew this.