topic Re: Passphrase not an option...? in Printer Software & Networking

Passphrase not an option...?

Elou — Wed, 02 Dec 2020 03:36:38 GMT

*Canon TS6120

had to get a new modem. so all printer settings were reset.

found the router, but won't give me the "passphrase" option via "manual connect"

any tips??

- Elou

Re: Passphrase not an option...?

shadowsports — Wed, 02 Dec 2020 16:26:49 GMT

Greetings,

Help with wireless.

Canon Knowledge Base - Easy Wireless Connect Setup - Windows - PIXMA TS6120

Re: Passphrase not an option...?

Patrick — Fri, 18 Dec 2020 20:57:06 GMT

Hi Elou,

Some routers (like Hitron and Arris) do not allow for the manual input of the wireless password.

Using the "cabless method" of connecting the printer will also fail.

In this case, please use the WPS method of connecting your printer. Please note, some router have WPS disabled by default. Please view the routers documentation or contact your internet service provider for the steps needed to enable WPS on your router.

Once enabled, please follow the steps outlined on this page:

https://support.usa.canon.com/kb/index?page=content&id=ART168707