topic Re: PIXMA G7020 not connecting to macs in Printer Software & Networking

PIXMA G7020 not connecting to macs

jaf — Sun, 29 Nov 2020 03:11:33 GMT

We've been able to connect the PIXMA g7020 via LAN to a windows based machine but when we try to connect to our macs, they can't detect the printers. I was able to connect via IP address but then it didn't print. Any suggestions? TIA

Re: PIXMA G7020 not connecting to macs

shadowsports — Sun, 29 Nov 2020 15:50:28 GMT

Greetings,

Can you tell us what version of OSX your "our Macs" are running?

Re: PIXMA G7020 not connecting to macs

jaf — Sun, 29 Nov 2020 18:25:34 GMT

One is running Big Sur MacOS 11.. the other OSX10.15. Thanks

Re: PIXMA G7020 not connecting to macs

Patrick — Fri, 18 Dec 2020 19:08:29 GMT

Hi jaf,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com