topic TS6320 not connecting to my WiFi in Printer Software & Networking

TS6320 not connecting to my WiFi

pri_rani1307 — Mon, 02 Nov 2020 06:19:06 GMT

So, I don't know why my printer lost it's connection to my Mac, it worked fine when I bought it. But now, I'm using the canon downloaded thing to connect to my Mac and everything works fine, except when it goes to connecting to my WiFi. It says it can't connect to 5ghz? This is a new printer, why is it not connecting to the WiFi? I've had this for about a year. I'm confused and annoyed. Can someone help figure this out? Or should I return this and just buy a different printer?

Re: TS6320 not connecting to my WiFi

shadowsports — Mon, 02 Nov 2020 12:21:07 GMT

Greetings,

The TS6320 has a 2,4Ghz wireless receiver. It does not support 5Ghz.

Hi-Speed USB
Wireless PictBridge12
Wi-Fi® (802.11b/g/n wireless networking, 2.4 GHz)
Bluetooth 4.0 LE (Low Energy)2

Many lower end consumer printers (all manufactures)) only have a 2.4Ghz radio. Very common. Connect it to a 2.4Ghz broadcast and you should be fine.

Re: TS6320 not connecting to my WiFi

pri_rani1307 — Mon, 02 Nov 2020 13:31:09 GMT

How would I use a 2.4Ghz connection? It's my personal printer in my house, I don't have more than one internet service...