My PIXMA MG 3620 isn't working..

devinthomas — Thu, 15 Oct 2020 15:13:21 GMT

When I first bought the printer earlier in the year, I was trying to connect it to my iPad which didn't work. Now I have a MacBook Air and I am trying to connect it to the laptop. It says to reset the printer, I need to hold down the stop button until it blinks 21 times. Well, I can hold down the stop button for a minute and nothing will happen. Not one other button will blink. Even when it syas to hold down the bluetooth button and the power button will blink, that isn't working either. I have no idea what to do.

Re: My PIXMA MG 3620 isn't working..

Patrick — Wed, 21 Oct 2020 20:10:44 GMT

Hi devinthomas,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com

topic My PIXMA MG 3620 isn't working.. in Printer Software & Networking

My PIXMA MG 3620 isn't working..

Re: My PIXMA MG 3620 isn't working..