topic Re: scanner in Printer Software & Networking

imageCLASS MF6160dw won't scan after switching to Wi-Fi

memas4kids — Fri, 14 Jun 2024 15:36:27 GMT

I just changed over to wireless but now my scanners don't work, I have 2 MF6160 dw. Can someone help me?

Re: scanner

shadowsports — Sun, 07 Jun 2020 16:25:18 GMT

Greetings and welcome.

Description is pretty vague. "Scanners don't work"?

Printer's are connected to ?? Router, access point??

Using what operating system(s)?? windows, MAC (version)?

Drivers version you installed? (or did you just switch from a wired to wireless connection without telling your computers you are using a different connection method?

Troubleshooting steps you performed?

Error messages you received?

We can try to help, but you will need to tell us more than something is not working.

Re: scanner

memas4kids — Sun, 07 Jun 2020 20:15:45 GMT

I switched from being hooked up to wireless so how do I tell my scanners that we are wireless?

Re: scanner

shadowsports — Mon, 08 Jun 2020 14:05:04 GMT

Suggest you uninstall the printer and drivers, then reinstall selecting wireless so your system knows what interface to connect to:

Wireless Help

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/black-and-white-laser/mf6160dw?tab=wirelesshelp