PIXMA MX492: Connected but won't print

ajwmd — Tue, 02 Jun 2020 17:47:06 GMT

Although screen says that printer is connected, message says that printer can't be found.

MacOS 10.15.5

Authentication: WPA2-PSK

Signal Strength: 81%

Why can't I print?

Re: PIXMA MX492: Connected but won't print

ArthurJ — Thu, 11 Jun 2020 17:48:49 GMT

Hi ajwmd,

Do you have a smart phone or tablet that you can try printing from? As a test, please download and install the free Canon Print Inkjet/Selphy app. Once the app is open, it will search for the printer. If the app is able to detect the printer and perform a print, there may be a security or firewall setting on the computer that is not allowing the printer to be communicated with correctly.

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topic PIXMA MX492: Connected but won't print in Printer Software & Networking

PIXMA MX492: Connected but won't print

Re: PIXMA MX492: Connected but won't print