topic Re: WIFI 5Ghz in Printer Software & Networking

WIFI 5Ghz

tjisret — Sun, 08 Feb 2015 17:47:12 GMT

Just bought the Canon MG6620 and I have connected it to my Home Network with out a problem and she is working great! But it connected to the 2.4Ghz Band of my router. But I was just wondering does this printer support the 5Ghz Band which I would much rather connect to?

Re: WIFI 5Ghz

Ramona — Thu, 12 Feb 2015 07:04:55 GMT

Hi tjisret,

The PIXMA MG6620 is not compatible with the 5Ghz band of routers.

Re: WIFI 5Ghz

Grandswiss — Tue, 03 Nov 2015 09:26:53 GMT

What Canon printer does support 5 GHz? In my environment 2.4 GHz is too crowded and I moved my whole WLAN to 5GHz.

Re: WIFI 5Ghz

Michael — Thu, 05 Nov 2015 16:11:59 GMT

Hello.

Our printers are not able to connect to 5.0GHz networks. If you have a printer that has an Ethernet connection, consider using this connection instead. Devices that connect to the same router should be able to access the printer this way.

If additional assistance is needed with this matter, find more help at Contact Us.

Re: WIFI 5Ghz

tinyteri — Thu, 04 Aug 2016 19:08:44 GMT

What about a wireless network USB dongle?

Re: WIFI 5Ghz

tinyteri — Thu, 04 Aug 2016 19:09:54 GMT

Linksys Wireless-AC USB Adapter (Manufacturer Refurbished)

Upgrade Wireless Speeds

Plugs into laptops and desktop PCs
Provides faster Wireless-AC speeds
Supports transfer speeds of up to 433MBps
Dual-Band Connectivity

Compatible with 2.4GHz and 5GHz bands
Helps prevent interference
433MBps on 5GHz band, 150MBps on 2.4GHz

Re: WIFI 5Ghz

Michael — Sat, 06 Aug 2016 15:19:49 GMT

tinyteri,

A standard Wi-Fi router will be needed in order to access the printer wirelessly over a network. If one is not available, the printer will have to be connected to your computer via USB cable.

This didn't answer your question or issue? Find more help at Contact Us.

Re: WIFI 5Ghz

tinyteri — Fri, 12 Aug 2016 23:54:59 GMT

If i get a dual band wireless repeater can I use the Ethernet port on it to make it work? Mines a mx470

Re: WIFI 5Ghz

tinyteri — Sat, 13 Aug 2016 03:41:10 GMT

No port..lol..I set a duel wireless repeater up..I now print with a5 GHz computer on a2.4 GHz printer 😁

Re: WIFI 5Ghz

tinyteri — Sat, 13 Aug 2016 03:41:24 GMT

Re: WIFI 5Ghz

Grandswiss — Sat, 13 Aug 2016 06:48:20 GMT

My Canon printer is not located near to the router. So wired Ethernet is not an option. My 2.4 GHz is too crowded, so this Wifi is not an option as well. Why don't Canon printers support 5 GHz? When us it planned?

Re: WIFI 5Ghz

tinyteri — Sat, 13 Aug 2016 15:31:20 GMT

A little secret.. If you can access the settings for your router change channel to 1 or 6 or 11( which ever is not already on) that should help clear most of the congestion..I just changed mine from 1 to 11 and viola it was definitely faster.. Went from 36 Mbps to 51

Re: WIFI 5Ghz

tinyteri — Sat, 13 Aug 2016 15:31:24 GMT

Re: WIFI 5Ghz

tinyteri — Sat, 13 Aug 2016 15:34:42 GMT

I bought a duel wireless repeater it sends on both frequency at same time.. My Canon now works in my room.. With my computer(5 GHz) in my kitchen.. The repeater just plugs into a wall.. No need for wires.. And it was only 20 dollars on eBay..

Re: WIFI 5Ghz

Amanda1963 — Mon, 20 Jan 2020 02:32:42 GMT

Gee, that would have been nice to know before doing research on decent printers that are affordable, ordering, driving two hours both ways to purchase, then spending better than another hour trying to get the thing set up. Now, I have to go purchase a USB cable (which, inconveniently, the printer did not come with).

Your setup disc, by the way, did not fit in my disc drive. The center hole was too small and the disc ended up wedged inside the drawer. Thankfully, I was able to retrieve the disc by shaking my CPU with the driver door open and fishing it out with a pair of tweezers.

While Canon has by far the most affordable ink cartridges, that does not make me feel any better about my "wireless" printer not being wireless, simply because we chose a 5g wifi router.

Ever think of maybe stating that tidbit of information on THE BOX??

Re: WIFI 5Ghz

PPROTIVA — Thu, 02 Jul 2020 21:04:46 GMT

I, too, was surprised to find out that my Canon G4210 wireless/USB printer does not make 5 GHz connections. I recently upgrade my router and it has a single SSID which automatically makes both 2.4 and 5 GHz connections. All older 2.4 GHz devices connected just fine with a sole exception - the Canon printer. That tells me if other 2.4 GHz devices are not confused by the combined frequencies in a single SSID, then there is something fundamentally shortsighted in the installation software, as it thinks there is only a 5 GHz SSID to connect to. really like this printer, but because ethernet and 5 GHz wireless connections are not options, it is a big letdown which offsets the benefit of having large ink wells. Any chance CANON to refine the installation software to recognize dual 2.4 / 5 GHz SSID? MOST DISSAPOINTED.

UPDATE 7/2/2020: Canon Technical Support walked me through Settings on the printer panel - now I am connected without having a separate SSID for 2.4 GHz. THANK YOU CANON TECHNICAL SUPPORT!

Re: WIFI 5Ghz

dfmuniz74 — Tue, 06 Apr 2021 04:02:43 GMT

I disabled SCS (Smart Channel Selection) on my router, by changing Channel Selection from Auto to 161 (DFS - Dynamic Frequency Selection).