topic Re: We have changed our wifi in our house now my lap top does not recognize my printer in Printer Software & Networking

We have changed our wifi in our house now my lap top does not recognize my printer

janica — Tue, 03 Feb 2015 17:10:55 GMT

We have recently changed our wireless router in our house. The first time i tried to print since than I am unable to get my lap top to recognize my printer. I can not find the cd that came with it. i havethe cannon mg3122 what can i do?

Re: We have changed our wifi in our house now my lap top does not recognize my printer

Tara_N — Tue, 03 Feb 2015 17:26:12 GMT

Hi, janica!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Re: We have changed our wifi in our house now my lap top does not recognize my printer

jrhoffman75 — Tue, 03 Feb 2015 21:45:35 GMT

Get software and manuals here.

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mg_series/pixma_mg3122#DriversAndSoftware