topic Re: Nothing in Associate Port in Printer Software & Networking

Nothing in Associate Port

gkhsieh — Tue, 27 Jan 2015 01:20:59 GMT

Hi,

I am having a problem with my Canon MP560 printer. When I try to associate the printer with a port, nothing happens. Basically, when I use the Canon IJ Network Tool, I go to Settings --> Associate Port, but nothing pops up. Picture:

Apparently it found the printer, but now I am not sure what to do. I tried to use the Control Panel (Windows 7) and Add Printer, but it didn't find anything. Any idea what's going on?

Thanks!

Re: Nothing in Associate Port

gkhsieh — Sun, 01 Feb 2015 18:18:42 GMT

bump

Re: Nothing in Associate Port

gkhsieh — Fri, 06 Feb 2015 01:34:19 GMT

bump 2

Re: Nothing in Associate Port

gkhsieh — Mon, 09 Feb 2015 00:22:39 GMT

bump 3

Re: Nothing in Associate Port

Tiffany — Mon, 09 Feb 2015 01:42:26 GMT

Hi Gkhsieh!

Welcome to the Canon Forums and thanks for your inquiry!

The Forums aren't meant for immediate assistance, but are designed to allow the community to help each other with issues encountered or tips they'd like to share along the way.

If this is a time-sensitive matter, our US-based technical support team is a much more efficient way to get help! They're ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).