topic Re: Macbook Pro doesn't recognize Pixma MP495 Drivers in Printer Software & Networking

Macbook Pro doesn't recognize Pixma MP495 Drivers

ahwarm — Sun, 04 Jan 2015 02:09:19 GMT

Hello,

I've tried installing the drivers from the canon website to install them on my macbook pro. After, I download them, I try to add the printer and all that works is the scanner. The printer does not work. I've made sure I've installed the correct drivers. This computer has been connected before to this printer but that was at a different house. Any ideas?

Thanks

Re: Macbook Pro doesn't recognize Pixma MP495 Drivers

Jenine — Sun, 04 Jan 2015 02:26:02 GMT

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: Macbook Pro doesn't recognize Pixma MP495 Drivers

ahwarm — Sun, 04 Jan 2015 02:31:35 GMT

It is MAC OS 10.10.1 and is connected via wi-fi. I no longer have the USB cord.