topic cannot get wireless printing to MX882 in Printer Software & Networking

cannot get wireless printing to MX882

lstefanoff — Sat, 03 Jan 2015 22:48:37 GMT

The printer sees the router and has connected to it. I've installed the wireless driver (seemingly) successfully.

When I go to print, the driver options don't indicate wireless in any way (should they?) and when I choose the printer, it says the printer is offline and to check the cable.

Something is obviously not right.

Any suggestions?

I should add that I'm working on a Dell laptop, windows 7.

Re: cannot get wireless printing to MX882

Jason — Sat, 03 Jan 2015 22:48:03 GMT

Hi!

To ensure the most accurate information is provided, we will need to know the version of Windows or Mac in use.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Re: cannot get wireless printing to MX882

lstefanoff — Sat, 03 Jan 2015 22:53:53 GMT

Windows 7, sp1

Re: cannot get wireless printing to MX882

tcmjenn — Wed, 07 Jan 2015 00:28:52 GMT

Me too. I have a MG5500 and windows 8.1 Asus. very frustrating