topic I recently changed the password for my home network and now my printer works but no scanner in Printer Software & Networking

I recently changed the password for my home network and now my printer works but no scanner

Rnady2 — Fri, 02 Jan 2015 17:46:37 GMT

Got my printer to work but my computer says it can't find a scanner!

Re: I recently changed the password for my home network and now my printer works but no scanner

Danny — Sun, 04 Jan 2015 14:48:43 GMT

Hi, Rnady2!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Re: I recently changed the password for my home network and now my printer works but no scanner

Rnady2 — Sun, 04 Jan 2015 17:15:46 GMT

My computer is running Windows 7 64bit and I can't find my startup disk for my printer. I have downloaded a lot of drivers and software, shut down and restarted everything imnumerable times and finally mamaged to get it to print from my desktop, laptop and iPad. I have a wireless system using a Linsys router. Anything else you need to know?