topic Re: Computer can't find MG5520 printer in Printer Software & Networking

Computer can't find MG5520 printer

Rickeye64 — Tue, 30 Dec 2014 01:06:47 GMT

Hi,

I've installed the software for my new MG5520 printer on my HP Pavilion p7-1003w computer running Windows 7 and run through the printer setup on the printer LCD (which shows I'm connected to my wireless network), but when I go to add a new printer to my network, the computer can not find the printer. I've disabled the firewall on the computer but still no luck. Any help will be greatly appreciated.

Rick

Re: Computer can't find MG5520 printer

jharcler — Fri, 29 May 2015 20:02:00 GMT

Did you ever find a solution for this problem?

Re: Computer can't find MG5520 printer

Rickeye64 — Wed, 03 Jun 2015 00:18:42 GMT

No. Just hooked up using a USB cable.

Re: Computer can't find MG5520 printer

riyasnt — Wed, 03 Jun 2015 11:05:12 GMT

Hi.Power off and power on your router..then connect the printer again to your wifi network..also delete the network from your computer and connect it again...then try to search for the printer

Re: Computer can't find MG5520 printer

jharcler — Thu, 25 Jun 2015 17:53:19 GMT

Going back over to their house this afternoon to try this. Keeping my fingers crossed!

Re: Computer can't find MG5520 printer

Michael — Thu, 25 Jun 2015 18:45:55 GMT

If you have been able to connect the unit to your network using the operator panel, please make sure that your computer is also connected to the same network or SSID. Next, use the CD to install the unit on your computer. Using the 'Add Printer' wizards for Windows will not properly add the printer in most cases.

This didn't answer your question or issue? Find more help at Contact Us.