My printer MP495 doesnt connect.

mgonzalezpuello — Mon, 01 Dec 2014 17:36:02 GMT

I have problem to connect it to wifi, my windows is 8.1 and I have trying everything and I cant do it.

If sombody could help me.

Re: My printer MP495 doesnt connect.

Ramona — Thu, 04 Dec 2014 10:24:50 GMT

Hi mgonzalezpuello,

So we can better assist you, please reply with the following information:

1. What error are you receiving or difficulty are you experiencing when trying to connect the printer wirelessly?

2. If you temporarily disable any antivirus or firewall software that is on your computer and then attempt to reinstall the printer, are you able to install it successfully?

3. If you enable the wireless LAN setting on the printer by pressing the Maintenance button (looks like a pair of pliers and a screwdriver) repeatedly until the symbol that looks like a "G" appears on the LCD, then pressing the <COLOR> button, are you able to install the printer wirelessly?

We look forward to hearing from you.

If this is a time-sensitive matter, additional support options are available at Contact Us.

topic Re: My printer MP495 doesnt connect. in Printer Software & Networking

My printer MP495 doesnt connect.

Re: My printer MP495 doesnt connect.