Can't scan over the network after clean windows 8 install

iloveashlee — Sat, 15 Nov 2014 17:00:46 GMT

My wife's hard drive recently crashed (it was Windows 7 32bit). I replaced the drive and installed Windows 8 64bit, and then upgraded to 8.1. I did the 8.1 update before I installed any software (i.e., canon drivers).

Everything seems to work fine but when we try to scan to her pc via the wireless network we get the error message. We are initiating the scan from the device panel.

MP Navigator EX corresponding to the printer you intend to use, may not be installed correctly. Reinstall MP Navigator EX, and then try again.

I've uninstalled and re-installed several times. Tried running as administrator. There aren't many settings to change in the Navigator software. I'll attach some screen shots. If you need any more information let me know. Any help at all would be great. If we can't get it working we'll probably scrap the thing and get something else.

Thanks!!!

topic Can't scan over the network after clean windows 8 install in Printer Software & Networking

Can't scan over the network after clean windows 8 install